Refund Policy
At Luxuriaz, we want you to be completely satisfied with your purchase. If for any reason you are not happy with your item, we offer a free return policy within 30 days of receiving your order.
Returns
- You can return your product within 30 days of delivery, no questions asked.
- To be eligible for a return, the item must be unused and in the same condition that you received it, along with the original packaging.
- Please contact us at ribatsllcofficial@gmail.com to initiate the return process. We will provide a prepaid shipping label for your return.
Refunds
- Once your return is received and inspected, we will notify you of the approval or rejection of your refund.
- If approved, your refund will be processed, and a credit will automatically be applied to your original method of payment within 3-5 business days.
- In case of any delays or issues, feel free to reach out to us at ribatsllcofficial@gmail.com.
Exchanges
- If you need to exchange an item, please contact us at ribatsllcofficial@gmail.com to arrange a replacement.
- The exchange item must be of equal or lesser value, or you can pay the difference for a higher-value item.
Late or Missing Refunds
- If you haven’t received your refund yet, first check your bank account.
- Then contact your credit card company; it may take some time before your refund is officially posted.
- If you’ve done all of this and still have not received your refund, please contact us at ribatsllcofficial@gmail.com.